emplois-espaces.com

Entreprise
Non communiquée

Lieu de travail
Harrow, Greater London / UK
Etranger

Type de contrat
CDI

Durée de travail
Temps complet

Salaire
Moins de 20 000 euros brut annuel

Expérience
Débutant accepté

Formation
BTS, Bac+2

Début du contrat
1.02.2010

Annonce
emplois-espaces.com Annonce publiée le 25/01/2010

Publication
Du 25 Janvier au 19 Février

Date limite de candidature
Non précisé

Date de mise à jour
25 Janvier

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Operations Consultant (Forfaitiste - realisation technique) (H/F) à Londres

We are one of the leading Inbound Tour Operators in Great Britain and specialize on offering group travels mainly in the German and French market.

Missions

For our Group department we are looking for an Operations Consultant, fluent in French. You will have ownership for our customers from confirmation of sale through to the completion of their holiday.

Profil

You will oversee the operations of our groups and ensure that client's expectations and requirements are more than met. This includes :
+ be responsible for ensuring that all services are correctly booked from the time that a booking is confirmed
+ issue the correct documentation (e.g. invoices, vouchers …) on time
+ be responsible for ensuring that payment for bookings is collected in accordance with company requirements
+ deal with customer feedbacks
+ ensure that supplier's invoices are according to agreed contracts.

The successful candidate will have previous experience in the group or coach travel industry, a service and client-orientated mentality, flexibility and a good team spirit, strong organisational and communication skills, a desire to work in a busy, dynamic and time sensitive atmosphere, strong written and oral English and French language skills, knowledge of our destinations Great Britain and Ireland.

Contact

If you are interested, please send your complete application (incl. CV and letter of motivation in English with school and work certificates) stating your earliest starting date by post or e-mail to
Laetitia Billaud, Hotels and more Ltd., 5 Jardine House,
The Harrovian Business Village, Bessborough Road, Harrow,
Middx, HA1 3EX, England • laetitia.billaud@hotels-more.com